Our candles have varying burn times depending on their size.

• Small tin candles: Aprox 25hrs
• Large candles: Aprox 65hrs

Our candles are made with Coconut & soy wax, mild crackling wood wicks, infused with premium fragrance & essential oils.

We want you to love your candles! If you're not satisfied with a scent, please contact us within 30 days of receiving your order to discuss exchange options.

You can bring our empty candle vessels to any of our market stalls or participating stockists. You'll receive a discount on your next purchase!
Head to "markets this month" to view upcomming locations & stockists.

Yes, we do.

We offer wholesale opportunities for approved ABN holders, with minimum order quantities applying.

We also offer white label or custom branded candles for weddings, corporate gifts, event favours and other special occasions. Whether you're looking for personalised labels or branded gifting solutions, we'd love to help bring your vision to life.

Please visit our "Contact Us" page to discuss your wholesale enquiry or custom order requirements.

Avoid these common pitfalls to get the most out of your KEEP IT LIT CANDLES:

1. Wick trimming: Always trim the wick before each lighting to remove any burnt wood. This ensures a clean, even burn and prevents sooting.
2. Optimal burn time: Burn your candle for at least 2 hours during initial burns to prevent majour wax rings.
3. Proper extinguishing: Use a candle snuffer or a fire-proof lid to extinguish the flame instead of blowing it out. This minimizes soot and keeps your candle clean.

Your safety is our priority. Always take these precautions when burning candles at home:

1. Avoid drafts: Keep candles away from drafts or air vents to ensure a steady & even burn.
2. Safe placement: Always place candles on a stable, heat-resistant surface, away from flammable objects like curtains, to avoid accidents.

Rest assured, our candles are crafted to form a proper melt pool over time. While they may not burn all the way to the edges during the first few uses due to our wax's soft build, they will achieve an ongoing, even burn as the candle reaches the half way point in the vessel and will melt down the excess wax rings.

• Sooting: If your candle is producing soot, it’s usually due to a wick that is too long. Extinguish the candle, trim the wick to about 1/4 inch, and relight it for a cleaner burn.
• Wax rings: Due to using a low melting wax (coconut wax), wax rings are normal on the initial few burns. Once the candle is about half way down the vessel, the wax rings will start to disappear as the flame is more enclosed by the walls of the vessel. If you find the wax rings are still persisting, you can wrap the vessel in tin foil making sure to leave a wide opening at the top, this will help to insulate the heat.